GUEST · EP 016 PHIL MAGGS

Phil Maggs

Director of Generative AI at Superside

On Fast Hours November 3, 2024

Episode 16 thumbnail: SAME IMAGE. CALL IT AI, IT FEELS COLDER.
Episode 16 NOV 03 2024 · 68 min

Midjourney at Scale The Superside Blueprint for Teams w/ Phil Maggs (Superside)

ft. Phil Maggs

Episode 16 is a guest interview with Phil Maggs, Director of Generative AI at Superside, on scaling generative AI from a five-person skunkworks team to 500 trained designers. Phil describes blind internal tests where labeling an image "AI" made viewers rate the identical picture as colder, and explains why Superside has never shipped a raw Midjourney output without human post-production. He closes with tool picks and advice against over-regulating AI adoption before you understand it.

  • Superside grew its AI team from about 5 people to 500 trained designers in under two years via quiet 'shadow projects' on live client briefs.
  • In blind internal tests, the exact same image rated as 'colder' the moment reviewers were told it was AI-generated — the label changed perception, not the pixels.
  • Roughly 20% of any team are early adopters needing no push, 60% need structured coaching, and 20% will resist — forcing that last group is the wrong goal.
  • Superside has never shipped a raw Midjourney output across hundreds of thousands of images; every asset still goes through human post-production first.
Open the episode

Phil Maggs, on the record

“turns out if you just say, if it's AI, people then just have that feeling on the whatever image that you've said is AI. Would you look at that? Who knew?”
Phil Maggs Ep. 16 Blind test finding that the 'AI' label alone changes perception Play from 13:50
“$60 x 250, that's $15,000 a month, times 18 months on that. So mid-January we spent quarter of a million dollars with you, why don't you answer my emails please?”
Phil Maggs Ep. 16 Superside's Midjourney seat spend, addressed directly to Midjourney
“We've never shipped anything direct from Mid Journey. I don't think once ever. Hundreds of thousands of images, not one time that we would just go, yep, good enough.”
Phil Maggs Ep. 16 Why every Midjourney output still gets human post-production Play from 35:20
“But don't say it doesn't work on one. You don't know. You just don't know. Come back to me after the hundred one.”
Phil Maggs Ep. 16 Why Superside judges AI tools on volume of trials, not a single test
“If you're a mid-size agency, don't overregulate is my number one advice. Do not put like the absolute iron curtain down before you even understand what it means to your business.”
Phil Maggs Ep. 16 His top advice for agencies just starting to adopt AI Play from 59:38